PaymentReport Support

Popular Articles
Do you refund the set-up fee if the landlord or property manager does not participate?
Unlike other services, we don't allow the set-up fee to be submitted unless the landlord or property manager has: Registered with our service. Verified the lease and property. Verified at least one or more payments as being received. So you will ...
What documents are accepted for Proof of Residence?
If the tenant is entering the property and lease information, instead of the property manager/landlord, the tenant will be required to upload Proof of Residence for the rental property. The following documents are accepted for Proof of Residence: ...
How do you compare to other reporting services?
Our focus is to provide an affordable reporting option with simple pricing. We don't believe you should be paying over $100.00 or considering a payment plan to simply report rental payments. By utilizing online verification processes and by ...
What is the cost as a landlord or property manager?
There is no cost to register with our service. The tenants will pay for the reporting fee, however you may choose to pay for the reporting fee if you prefer.
Which credit bureaus do you report to?
We currently report to:

Recent Articles
How does the monthly billing occur or if no reporting occurs?
If you are using our Monthly plan, we do not bill you for months with no reporting. After the initial invoice, we bill every three months for any reported months in the prior period. The month you add your Lease to the service, plus any future ...
What are the fees for the Monthly Plan Pricing Option?
Set-Up Fee: $0 Ongoing Reporting: $2.95/month Past Reporting: $0.50/month Additional Roommates or Spouse: Free* *If roommate or spouse submits payments through a separate bank account, a separate Monthly Plan would ...
How to Change to a Different Bank Account
Note: You may only connect to one bank profile per month but refresh unlimited times during the month. For example, if you have a profile with Wells Fargo you cannot connect to Bank of America in the same month. You would need to verify the ...
How to Refresh Bank Account Data with Plaid
1. Log in to your PaymentReport profile. 2. Go to Settings. 3. Select the Refresh button within the Bank Verification section. 4. You may also select the Refresh button in the Payments section. If there are no Unverified Payment records, the ...
Connect to your Bank Account using Plaid
1. Log in to your PaymentReport profile. 2. Go to Settings. 3. Select the Connect to Your Bank button. Note: If the Connect to your Bank button is not visible, please refresh the page if you recently added a Monthly Lease record. If you do not have ...

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