PaymentReport Support

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What documents are accepted for Proof of Residence?
The following documents are accepted for Proof of Residence: 1. Valid government identification card with rental address listed. 2. Renters Insurance Policy. 3. Utility Bill - Electric, Gas, Water, Telephone, Internet, or Cable. 4. Bank or Credit ...
How do you compare to other reporting services?
Our focus is to provide an affordable reporting option with simple pricing. We don't believe you should be paying over $100.00 or considering a payment plan to simply report rental payments. By utilizing online verification processes and by ...
Do you refund the set-up fee if the landlord or property manager does not participate?
Unlike other services, we don't allow the set-up fee to be submitted unless the landlord or property manager has: Registered with our service. Verified the lease and property. Verified at least one or more payments as being received. So you will ...
What is the cost as a landlord or property manager?
There is no cost to register with our service. The tenants will pay for the reporting fee, however you may choose to pay for the reporting fee if you prefer.
Which credit bureaus do you report to?
We currently report to:

Recent Articles
Which documents are accepted for the Proof of Payment Upload option?
We will consider the following Proof of Payment documents: (Note: We recommend using the Bank Verification option, when possible, to verify past payments as you are not required to upload documents - How do I use the Verification Wizard to verify ...
Contact Information
Please email us at support@paymentreport.com as email is our main contact method along with our Support ticket system. Phone: 303-459-4990
How do I use the Proof of Payment Upload option to verify payments?
Note: You may use both the Bank Verification and Proof of Payment Upload options to verify your full lease history. Verify as many payments with the Bank Verification option, if possible, as that is the quickest way to verify payments. For any ...
How do I use the Verification Wizard to verify past payments?
Note: You may use both the Bank Verification and Proof of Payment Upload options to verify your full lease history. Verify as many payments with the Bank Verification option as that is the quickest way to verify payments. For any payments you ...
How does the monthly billing occur or if no reporting occurs?
If you are using our Monthly plan, we do not bill you for months with no reporting. After the initial invoice, we bill every three months for any reported months in the prior period. The month you add your Lease to the service, plus any future ...

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