PaymentReport Support

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How do you compare to other reporting services?
Our focus is to provide an affordable reporting option with a simple pricing plan. We don't believe you should be paying over $100.00 or considering a payment plan to simply report rental payments. By utilizing online verification processes and by ...
Do you refund the set-up fee if the landlord or property manager does not participate?
Unlike other services, we don't allow the set-up fee to be submitted unless the landlord or property manager has: Registered with our service. Verified the lease and property. Verified at least one or more payments as being received. So you will ...
What is the cost as a landlord or property manager?
There is no cost to register with our service. The tenants will pay for the reporting fee, however you may choose to pay for the reporting fee if you prefer.
How do you pay the set-up fee?
In order to activate reporting for your lease please follow the steps below: (Note: You will not be able to pay the set-up fee unless at least one payment has been verified as received by the property manager/landlord and the payment due date is ...
Which credit bureaus do you report to?
We currently report to: Experian Based on prior discussions with Experian they do not currently allow "offline" payments, which are payments we do not electronically process, to be reported through RentBureau. If Experian does allow the ...

Recent Articles
How to enter Payment Schedules for a Lease
Add the payment details for the lease, starting with the Start Date of the lease through the end date or select "No End Date" if the lease is month-to-month, so we may report the full payment history of the lease. Steps (Payment Schedules section ...
May I set multiple Payments to Received?
Yes, you may update multiple unverified Payment records to Received under the same lease. 1. Log in to your PaymentReport profile. 2. Select Payments from the main menu. 3. If there are any existing filters set, select the Clear Filter icon . ...
How do I complete the verification of a new lease record?
Note: The landlord/property manager will complete the following steps, not the tenant. 1. Log in to your PaymentReport profile. 2. Select Leases from the main menu. 3. Select the View icon for the lease you wish to edit. 4. Select the Upload ...
Why are the payment records not available to verify?
If the payment records for a lease have not been created, in order for the property manager/landlord to verify, this indicates the verification process has not been completed by the property manager/landlord or the review process is in progress for ...
How do I add a new company record?
1. Log in to your PaymentReport profile. 2. Select Settings from the main menu. 3. Select the Add Company Profile button in the top-right of the window. 4. Enter the Company Name. 5. Upload the Company Verification document. You may upload the ...

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