If the Lease record you added is "Rejected" by our company and not approved, it indicates we do not have enough information to validate the lease agreement and rental payments. We are required to conduct additional research besides reviewing the information you provide.
Please provide additional information by uploading all three items to the Property record and Lease record, or open a ticket for assistance:
1. Additional identification, such as a government-issued ID, to confirm your identity as the property manager/landlord.
2. Proof of payments received for latest rental payment, such as a payment confirmation for the tenant's payment, bank statement showing the rental deposit, etc.
3. Proof of Homeowner Insurance for rental property.
We will review the additional information to determine if we can approve the Lease, or if we will not be able to report for the lease if we do not have sufficient information.
If we cannot approve the Lease, please see the articles below for other credit building options.