Will my property manager or landlord need to be involved?

Will my property manager or landlord need to be involved?

We offer two registration options based on the level of involvement preferred by you and your landlord/property manager:

Option #1 - Tenant "Monthly" Registration (no landlord/property manager involvement):
- The tenant will enter the property information, lease details, and upload a copy of the lease and proof of residence to our service.
- The tenant will connect to his or her bank account using Plaid and verify the current and past payment history.  Or the tenant may upload Proof of Payment screenshots to confirm the payment history.  
- The landlord/property manager will not register nor be involved with the process.

Option #2 - Landlord/Property Manager Enters Lease Details:
- The landlord/property manager will complete the online registration process to enter the property and lease details along with any supporting documents.
- The landlord/property manager will generate an invitation to the tenant.  
- The landlord/property manager will specify whether tenant is able to mark future payments as Paid/Received or elect to verify each monthly payment received.  


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    • How do I complete the verification of a new property record?

      Note: The landlord/property manager will complete the following steps, not the tenant.  1. Log in to your PaymentReport profile. 2. Select Properties from the main menu. 3. Select the View icon  for the property you wish to edit. 4. Select the Upload ...

    • How do I add a new property record?

      Note: The landlord/property manager will complete the following steps, not the tenant.  1. Log in to your PaymentReport profile. 2. Select Properties from the main menu. 3. Select the Add Property button in the top-right of the window. 4. Select the ...

    • What is the cost as a landlord or property manager?

      There is no cost to register with our service and rent reporting is free for tenants for property manager/landlord verified Lease records.

    • Do you refund the set-up fee if the landlord or property manager does not participate?

      Note: We no longer charge a Set-Up Fee for property manager/landlord verified Lease records. Reporting is Free for those Lease records. Unlike other services, we don't allow the set-up fee to be submitted unless the landlord or property manager has: ...